We abide by OSHA's revised rules and regulations.
At New England Industrial Truck, Inc., we always have the latest and most useful information about the forklift industry. We are concerned about giving the proper feedback regarding the forklift industry. These are few of the many aspects in which we are currently involved with:
New England Industrial Truck honored for 17 consecutive Service Excellence Awards by Nissan Forklift
Nissan Forklift Corporation recognizes ongoing achievements of New England Industrial Truck, Inc. as its dealer with the most consecutive Gold Service Excellence Program (SEP) honors. New England Industrial Truck, headquartered in Woburn, Mass., achieved gold-level honors in the Nissan Forklift SEP for 17 consecutive years. It became a Nissan Forklift dealer in 1978 and has earned the Gold SEP honor every year since the program was established in 1995. “We have a great team here,” said Dale Lewis, service manager at New England Industrial Truck. “It’s a team effort to achieve SEP honors.” New England Industrial Truck’s team of 17 service technicians uses the SEP guidelines as their standard service protocol. The company continues to enhance its excellent service through improving labor efficiency, establishing incentive programs and committing to continued education through monthly employee training classes. “SEP
principles are a part of our culture,” Lewis explained. “By adopting SEP guidelines completely, we’ve significantly improved our tracking and it helps our bottom line overall.” “Not only does New England Industrial Truck hold the most consecutive gold-level SEP honors, it is also one of Nissan Forklift’s oldest dealerships,” said Dan Domberg, director, customer quality and satisfaction, Nissan Forklift Corporation. “This dealership’s commitment to excellent service and long term commitment is an excellent example for other Nissan Forklift dealers to emulate.” Along with record SEP Gold honors, New England Industrial Truck has also been honored as a Nissan Nine Dealer of Excellence and with multiple Regional and National Service Manager of the Year awards. Nissan Forklift’s SEP, established in 1995, has an ongoing mission to provide a comprehensive program for its dealer service network based on the implementation of best-in-class principles covering technical and customer service practices. Through SEP, Nissan Forklift recognizes those dealers who cultivate an environment for delivering a truly exceptional customer experience, and ultimately achieve a competitive advantage in the markets they serve. Nissan Forklift dealerships that participate in the Service Excellence Program meet standards across seven main categories including business planning, employee competence and customer satisfaction. The standards in each area result in Nissan Forklift dealerships that provide more efficient work order processing and billing, well-trained and certified technicians as well as overall quality products and services for their customers.
Special recognition is noted for New England Industrial Truck, Inc. This dealership has won the Nissan Nine or Datsun Dozen Award 17 years in a row, every year since the Program's inception.
Please check out Nissan Forklift's latest News here: http://www.nissanforklift.com
NEIT Becomes Authorized Dealer For "Ottawa Truck" Yard Tractors Throughout New England
Ottawa Truck is the world leader in terminal tractor manufacturing. Ottawa began design and production of terminal tractors in the late 1950s. Our manufacturing facility, located in Ottawa, Kansas, employs more than 250 people and produces in excess of 2,000 terminal tractors each year.
For more information click here: http://www.ottawatruck.com
OSHA’s Newly Revised 29CFR1910.178(1) Powered Industrial Truck Operator Training Regulation
(Effective Date: Dec 1, 1999)
This law refers to these basic points:
The employer shall ensure that each operator of a powered industrial vehicle is competent to operate such vehicle and has been trained according to the newly revised regulation.
This regulation covers all seven classes of vehicles in the material-handling field.
Before permitting an employee to operate a powered industrial truck (except for training purposes)
The employer must certify that:
• All operators have received and passed formal training.
• All operators have been evaluated and judged competent on the type of equipment they will be using.
• All operators are trained for work place conditions or for any hazards that may be present.
• The employer must have a system in place to ensure that all powered equipment is checked on a regular basis. If any equipment is found to be in need of repair or in anyway unsafe it shall be taken out of service.
• The employer must also maintain appropriate documentation to back up such training and maintenance of the equipment.
• Refresher training & evaluation must be done at least every 3 years.
For more information give us a call
at (781) 935-9105.
Nissan Forklift's Top
Dealer In The United
States Of America
The Driving Force In Material Handling
Over 50 Years In Business
Knowledge & Dedication Will Help You Succeed!
Quality People Selling Quality Products Makes
Driver Training Is One
Of The Most Important Actions That A Company Can Take To Reduce
Injury and Product Damage
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